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The lobby of the ADRC is now open for members of the public looking for information or applying for publicly-funded long-term care services. Information and applications continue to be taken over the phone at 608-240-7400 or Toll-Free at 855-417-6892 or by email to:

Visitors to the ADRC are strongly encouraged to wear a mask or face covering. A mask will be provided if needed. Visitors can expect to speak with a staff member by phone from a private room. As we maintain social distancing practices, visitors may be asked to wait outside the ADRC or in their vehicle until it is their turn to enter. 

Youth & Transition

Request Services

  • The earliest a person can be referred to the Aging and Disability Resource Center for Options Counseling and/or to be screened for adult Long-Term Care services is at age 17 ½. Referrals are usually made by High Schools, Children’s Services Case Managers, parents, or directly from the person requesting services.

  • The person needs to be a resident of Dane County. This means being physically present in Dane County with an intent to remain living in Dane County.

  • The person needs to have a documented physical and/or developmental disability. Examples of developmental disabilities may include: Intellectual Disability (this does not include learning disabilities, ADHD, or mental illnesses), Cerebral Palsy, Epilepsy, Autism, Brain Injury, Prader-Willi Syndrome or Other neurological conditions “closely related to an Intellectual Disability or requiring treatment similar to that required for people with Intellectual Disabilities”.

  • The person’s disability needs to have a substantial negative impact on their level of functioning. This is determined by an assessment called the Long-Term Care Functional Screen.

  • In addition to having enough care needs to qualify for services, a person also needs to be financially eligible for Medicaid to be able to enroll into a Long-Term Care program.

  • ⤷ Click here to download the Request for Services fillable form.

    Download, complete and submit the “Request for Services” form. If you need assistance to complete this form, or would prefer a paper copy of the form, please contact the Aging and Disability Resource Center – High School Transition Helpline at (608) 240-7476 or email

  • After the Aging and Disability Resource Center receives the “Request for Services” information, our staff will work to obtain documentation of the person’s disability. After this process is complete, an in-person meeting will be scheduled to gather information for the Long-Term Care Functional Screen.

  • After the functional screen is completed, the person and/or the guardian will be notified of the eligibility decision and related support options.

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ADRC Mission Statement
To support seniors, adults with disabilities, their families and caregivers by providing useful information, assistance and education on community services and long-term care options and by serving as the single entry point for publicly funded long-term care services while at all times respecting the rights, dignity and preference of the individual.
ADRC Hours of Operation
Monday through Friday
7:45 am – 4:30 pm
*After-hours appointments are available upon request
ADRC Contact information
Toll-Free: 855-417-6892
Phone: 608-240-7400
Fax: 608-240-7401
2865 N. Sherman Avenue
Northside Town Center
Madison, WI 53704

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Click here to get directions to the ADRC

RESOURCE WISE is our ADRC quarterly newsletter. This newsletter provides valuable information and timely tips to our Dane County community.

Click here to read the lastest issue.

A memory screen is a wellness tool that helps identify possible changes in memory and cognition. It creates a baseline of where a person is at so future changes can be monitored. Memory Screening can be conducted at the ADRC, or we can visit your home.
Call (608) 240-7400 to schedule a memory screen.

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