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The lobby of the ADRC is now open for members of the public looking for information or applying for publicly-funded long-term care services. Information and applications continue to be taken over the phone at 608-240-7400 or Toll-Free at 855-417-6892 or by email to:

Visitors to the ADRC are strongly encouraged to wear a mask or face covering. A mask will be provided if needed. Visitors can expect to speak with a staff member by phone from a private room. As we maintain social distancing practices, visitors may be asked to wait outside the ADRC or in their vehicle until it is their turn to enter. 

Welcome in multiple languages
Closed To Public
Important Message Due to the recent increasing community spread of the COVID-19 virus in Dane County, Dane County Department of Human Services (DCDHS) has prioritized the safety and wellbeing of our clients and staff and has adjusted our approach to service delivery for the near future.

Effective immediately, the following are the modifications to our current service delivery approach that should be noted:

  • No walk-in service is currently available at the ADRC
  • Services are still available via phone; please call (608) 240-7400 for information and assistance

The ADRC of Dane County provides information about resources and support on all aspects of life related to aging or living with a disability and is a one-stop shop for older adults, people with disabilities and their families. ADRC staff are unbiased and knowledgeable professionals who listen to your concerns, help clarify your options and direct you to appropriate resources. The ADRC is also the access point for information about long-term care options and applying for public benefits. Services provided by the ADRC are free and available to all Dane County residents regardless of income or assets.


The Dane County Department of Human Services (DCDHS) is hosting virtual community listening sessions in mid-November. During these sessions, they want to hear more from you and other community members that may have or may currently be receiving human services. The types of questions they hope individuals will answer, are listed below.

  1. What is your experience with services, programs, and resources offered by the Dane County Department of Human Services?
  2. Are there barriers in accessing these services in the community? If there are barriers, please describe.
  3. Of the services available, which are the most valuable?
  4. What services do you wish were available?
  5. How would you describe your experiences with our services, programs, and resources, in terms of racial equity, cultural sensitivity and/or language accessibility?
  6. What do you see as our department’s role in helping Dane County become a more equitable and inclusive place to live?
  7. If you could wave a magic wand and change one thing about the quality of life in your community, what would it be? Why is this important to you?

The listening sessions will be online using Zoom, but individuals will also be able to participate on their phone. The 90-minutes sessions will be on:

  • Tuesday, 11/17; 2:00 - 3:30 PM
  • Tuesday, 11/17; 5:00 - 6:30 PM
  • Wednesday, 11/18; 5:00 - 6:30 PM
  • Thursday, 11/19; 2:00 - 3:30 PM

Choosing to participate in a community listening session will in no way affect services you or your family may be receiving from DCDHS, or any one of their partners. These sessions are public meetings, therefore, there should be no expectation that confidentiality of information participants may choose to share during the listening session will be maintained.

To sign up to participate in a listening session, please register by clicking the registration link below for the date you prefer.

Tuesday, 11/17; 2:00 - 3:30 PM:

Tuesday, 11/17; 5:00 - 6:30 PM:

Wednesday, 11/18; 5:00 - 6:30 PM:

Thursday, 11/19; 2:00 - 3:30 PM:

After you register you will receive an email with the link for the listening session you registered for. In the interest of hearing from as many speakers as possible, 3 minute time-limits may be imposed on each speaker.

Thank you, again, for your interest in participating in one of these community listening sessions. DCDHS is grateful for your time and energy.

Wednesday, November 11, 2020; 11:00 AM – noon OR
Thursday, December 10, 2020; 7 PM - 8 PM

couple prerparing foodFeelings of grief and loss can be particularly strong around the holidays. The drastic changes to our routine, traditions, and way of life we’ve experienced due to COVID-19 adds in another layer to grief and loss.

In this interactive, virtual presentation, you’ll learn about common reactions to grief and loss, how to identify and draw upon your sources of strength to better cope, resources to support you and those you care about, and ways to create new and meaningful traditions.

This program will be facilitated by UW Madison Division of Extension Educators Selena Freimark & Debbie Moellendorf.

⤷ Click here for more information

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RESOURCE WISE is our ADRC quarterly newsletter. This newsletter provides valuable information and timely tips to our Dane County community.

Current Edition: Read the Winter 2020 Edition of Resource Wise.
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ADRC Mission Statement
To support seniors, adults with disabilities, their families and caregivers by providing useful information, assistance and education on community services and long-term care options and by serving as the single entry point for publicly funded long-term care services while at all times respecting the rights, dignity and preference of the individual.
ADRC Hours of Operation
Monday through Friday
7:45 am – 4:30 pm
*After-hours appointments are available upon request
ADRC Contact information
Toll-Free: 855-417-6892
Phone: 608-240-7400
Fax: 608-240-7401
2865 N. Sherman Avenue
Northside Town Center
Madison, WI 53704

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Click here to get directions to the ADRC

RESOURCE WISE is our ADRC quarterly newsletter. This newsletter provides valuable information and timely tips to our Dane County community.

Click here to read the lastest issue.

A memory screen is a wellness tool that helps identify possible changes in memory and cognition. It creates a baseline of where a person is at so future changes can be monitored. Memory Screening can be conducted at the ADRC, or we can visit your home.
Call (608) 240-7400 to schedule a memory screen.

We are now on Facebook!
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